OUR PRIVACY POLICY
Union Homes Savings and Loans Plc with its
registered Had Office address at no 153, Ikorodu Road, Onipanu, Lagos, Nigeria
(hereinafter referred to as “Union Homes”), is a licensed mortgage institution
which renders major services including risk assets creation, debt recovery,
property management/consultancy and property marketing amongst others.
Union
Homes is committed to compliance with data protection regulations in collecting
and processing personal data as defined in the Nigeria Data Protection
Regulation (NDPR) and other applicable Data Privacy Regulations. The NDPR
give you certain rights regarding our use of your personal data, including the
right to:
·
Request access to the personal data we have
collected about you to review, modify, or request deletion of the data
·
Request a copy of the personal data that we
have collected about you and to have any inaccuracies in that data corrected.
·
Request that we cease processing your personal
data
·
Lodge a complaint with a competent data
protection authority.
·
Data portability
Union Homes is keen on ensuring that any
personal information provided to us is safe and kept confidential. We shall
continue to train and build our staff on data protection and relevant privacy
policies. The protection of customer information is one of our most important
responsibilities.
This privacy policy describes the type of
information that will be collected from our customers, which will be provided
when you visit the bank’s website and obtained from other sources. It also
guides the process to be used for collecting, using, maintaining, protecting,
storing and disclosing of the information. By visiting our website, you have consented
to the practices described herein.
This policy represents our commitment to you
regarding the safeguard and use of your information. When you entrust us with
your personal information, it shall only be used within our strict guidelines.
We have developed this Privacy Policy to help you understand what data we
collect, why we collect it, and what we do with it.
The
Information We Collect
With the use of this
platform, your personal information, such as name, email address, interests,
gender, age, and profile information may be requested. As Professional or
Business owner, information related to your business, including a business
description and location may also be provided. Also, information and or contents provided
such as your photos, comments, reviews, searches, photo notes and information
provided on our communication channels such as phone, emails, SMS, and other
social medial channels (Facebook, Instagram etc.)to be are used to customize
your experience on this platform to suit your individual needs. The information
provided will only be used in response to your requests for our services.
Automatic
Collection of Information
We collect information
about your use of our Platform, including your search activity, the pages you
view, the date and time of your visit, and if you use our browser extensions,
the content you interact with and how you navigate and interact with a page or
screen. We also collect information that your device provides to us in
connection with your use of our Platform, such as your browser type, type of
device, browser language, IP address, mobile carrier, unique device identifier,
and requested and referring URLs. This information is automatically sent to our
server by your Internet browser or app and stored in our log files.
How We Use Information
When you sign up and accept our privacy
policy, we use personal information you submitted to provide, support, and
communicate with you about our products and services (online or offline the
Platform). We do this in various ways highlighted below:
·
we use your information
to improve our Platform’s functionality, display content you post publicly, complete
your purchase/order, process, store, and deliver requests communicated to us
via our communication channels (email, phone and chat-box), provide customer
and support services;
·
we use your
information to satisfy any requirement under the law or to protect our rights
or prevent any concerns relating to fraud or security;
·
to display
relevant advertising content on our Platform and from other third parties
subscribed to our platform and evaluate the success of such advertising;
·
to meet our
compliance obligations, to comply with laws and regulations and to share with
regulators when necessary;
·
to perform
research and analysis for our business purposes;
·
to send you
general announcements or important notifications about our products and
services and contents that we thought might meet your search criteria on the
platform and request your feedback when necessary;
·
your log-in
information, cookie information, device information, IP addresses, and other
information may be used to identify you and log your activities on our platform
in order to personalize your experience, such as tailoring the content and
information to meet your need.
Sharing Your
Information
We do not rent or sell your personal contact
information (such as your profile details associated with your account
registration) to third parties to use for their direct marketing purposes. However,
we may only share personal information in compliance with Nigeria Data
Protection Regulation (NDPR) and any applicable Data Protection Laws as follows:
·
with visitors
and users on our Platform- our goal is to enable visitor and users on the
website buy, sell and or rent, property(ies) posted on the platform. your
information may be shared with vendors and purchasers who have shown interest
in the content uploaded on the site, such information as contact details may be
shared to aid users’ search more pleasurable;
·
with
advertisers and Networks, including interest-based advertising, third-party advertiser.
We may provide advertising networks, advertising partners, and businesses
advertising on our platform with information but other than personally
identifiable information or device identifiers, we do not disclose your name,
contact information. We have also made available the option to opt out of such
services as provided in our contact email address;
·
when
required, we may disclose information about you, as permitted by applicable
law, if we believe that such disclosure is reasonably necessary to wit;
a.
comply with
legal process and law enforcement instructions and orders, such as a search
warrant, summons, statute, judicial proceeding, or other legal process served
on us, a service provider, or a partner (which may include disclosure to law
enforcement, courts, or governmental authorities);
b.
prevent,
investigate, or identify possible wrongdoing in connection with our Platform;
c.
protect our
rights, reputation, property, or that of our visitors, users, Corporate
affiliates, or the public; or
d.
enforce
compliance with our agreements with you; or
e.
comply with Anti-Money
Laundering/Counter Terrorism Financing (AML/CFT) guideline and other industry
regulators.
Safety and
Security
Personal information is
processed and stored in our databases and we have taken reasonable steps to
secure and protect the information under our control, including establishing
processes to prevent unauthorized access or disclosure of this information.
However, whilst we make every effort to ensure the security of your
information, we are unable to guarantee the protection of the information
provided from misuse, accidental disclosure or unauthorized acts by users.
Information provided by you may be stored or processed within or outside
Nigeria.
Children
Our Platform is built for
general audiences and is not intended for use to children under the age of 18.
We do not collect personal information from children under 18. If we learn that
we have collected personal information from a child under age 18, we will take
appropriate steps to delete that information. If you become aware or believe
that a child has provided us with personal information, please contact us as
provided in the contact via our contact address and email provided on this
platform.
Updates to
this Privacy Policy
We may revise this
Privacy Policy from time to time in line with new government policies. The most
current version of our Privacy Policy will govern our use of information about
you. If we make any important changes to our Privacy Policy, we will notify you
by posting it on our Platform.
More
information
Please do not hesitate to
get in touch with us via the address on our contact page on this website if you have any questions or queries
regarding our Privacy Policy.